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Return Policy

We accept returns within 14 days, no matter what the reason and no questions asked.
The 14 days start from the moment that the item is delivered to you, as shown by the tracking number.
Please be informed that the return shipping is at the responsibility and cost of the buyer.
Once the item has been returned to us and we confirm that it is in the same condition as it was shipped to you, we will make the full refund.

If you would like to return your purchase, please contact us at service_global@elady.co.jp
or fill in the form on Contact Us page to receive the return address and instructions.

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